When Integra Partners spun out as an independent venture capital firm in 2020, COO Ling knew that protecting confidential investor data was non-negotiable. After two rounds of bouncing between vendors due to acquisitions, she found StrongKeep and made the switch. Today, Integra operates with confidence that their small team's devices are protected without the complexity of enterprise solutions.
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As a VC firm, Integra holds sensitive data - investor KYC documents, passport photos, confidential deal flow. From the outset, Ling and the team took a proactive approach to addressing cybersecurity risks.
"In Singapore, it seems that most companies do the bare minimum to stay compliant. But we handle confidential information - not just from our portfolio companies, but also from our investors. KYC information, passport photos, all of that. We recognised that safeguarding this information is simply good practice."
They'd inherited their cybersecurity vendor from their former parent company prior to their spin-out. It worked very well - until the vendor was acquired, and acquired again. Each time, the service changed hands and the minimum client size crept upward.
"When the second sale went through, the vendor decided the minimum number of people they wanted to serve was one or two thousand. We clearly don't have that."
Integra was dropped. The enterprise vendors they explored were built for large organisations - overkill for a currently ten-person team without an IT department.
"We don't have an IT department. I'm the one who deals with laptops, systems, and making sure everyone's devices are working. I needed something I could manage myself."
Ling discovered StrongKeep and was drawn to the all-in-one approach - endpoint protection, web firewall, and password management in a single platform, without the complexity.
"The onboarding was pretty seamless. We had a small hiccup when we were running both the old and new systems at the same time, but once we sorted that out, everything just worked."
The migration was completed across all devices without disrupting the team's workflow.
What stood out was the simplicity. Everything was managed from one platform - no separate tools to configure, no vendors to coordinate. And critically, it ran in the background without requiring Ling's constant attention.
"It was really just in the background, reviewing things and flagging what needed attention. I trust the system. If nothing happens, that's good - it means it's doing its job."
Today, Integra operates with multiple-layers of protection - endpoint monitoring for malicious activity and a web firewall blocking phishing attempts before they reach staff. Alerts surface when something suspicious happens, but doesn't overwhelm the team.
"The only alerts I've gotten are when our team members travel and are working from a sensitive international location. It flags it, but it doesn't stop them from doing what they need to. That's the right balance."
For Ling, the value is clearest in the day-to-day reality of managing a small team's devices.
"With a team of less than twenty, our IT process is flexible. People can pick their own laptops, devices change hands. That's exactly why we need a platform that just handles it."
Since joining StrongKeep, Ling has offered to share the platform with other VC firms in her network - a sign of confidence that speaks louder than any metric.